Last updated - Wednesday 24th June 

Latest Government Guidance - changes from 4th July

Read the latest government guidance on what you can and can't do, following the announcement by the Prime Minister on 23rd June 2020. 

More restrictions will be relaxed from 4th July, but may restrictions remain in place for everyone's safety.

COVID-19 Expansion of testing

On the 28th April, the government announced further expansion of access to coronavirus testing to help protect the most vulnerable. 


Anyone in England with coronavirus symptoms who either has to leave home to go to work or is aged 65 and over will now also be able to get tested.

Please find full guidance here and the testing portal can be accessed here

Information for local communities from Cumbria County Council

A useful section of the Cumbria County Council website which updates daily, giving advice and guidance to those who need it following the Coronavirus (COVID-19) pandemic.

The web page includes information on protecting yourself and others, stay at home guidance, emergency support helplines and more.

Help a child at risk of abuse or neglect

If you are concerned about a child or young person who you believe might be at risk of harm, please contact:

The Multi Agency Safeguarding Hub on 0333 240 1727 or NSPCC 0808 800 5000


If you believe a child is at risk of immediate danger dial 999 and speak to the Police.

Help an adult at risk of abuse or neglect

If you are concerned that an adult is at risk of abuse or neglect please call:
Copeland and Allerdale 0300 303 3589
Out of Hours 01228 526690
In an emergency, call 999

Domestic Abuse Support Services

To report: Cumbria police non-emergency call 101 or online, in an emergency always call 999.

No one should suffer domestic abuse. If you are at risk or experiencing abuse help and support is available. For more information contact:

Safety Net for women and men affected by Domestic Abuse.
t: 01228 515859

Cumbria Victim Support
t: 0300 3030 157 (local)
Mon-Fri 9-6pm and 24/7 Support
Line 0808 1689 111
e: Cumbria.Admin@


Domestic Abuse Partnerships - Emergency accommodation

Tel: 01900 702660

How you can help make a difference in your local community

People will soon be feeling isolated from their community due to coronavirus (COVID-19) and some people may struggle to carry out simple everyday tasks. This could be older or disabled people, single parents with children, people with mental health issues, etc. However, in the coming weeks and months we will all be affected by social distancing and isolation, so it is important to reach out to people in your community to offer support where needed.


Here are 10 simple ways you can help people out in your local community:

  1. Offer to help your neighbours.

Complete a “Hello! If you are self-isolating, I can help” card and pop it through your neighbours’ doors. This provides your contact details and how you can help your neighbours. Then if they do need your help, they can contact you directly.


2. Telephone your neighbours.

Individuals in your neighbourhood or your friends may get lonely. Usually you might pop in for a chat and a coffee with them but now why not give them a telephone call and see how they are doing and if you can help in anyway?


3. Do some shopping.

People that need to self-isolate may need some essential items such as milk, bread, fresh vegetables and fruit, toiletries, cleaning products, etc. Offering to do the shopping will be a huge help for these individuals. Money could be left in an envelope with a list of the shopping needed in a safe place outside their house (e.g. under a door mat or a plant pot). When you return with the shopping you can leave it on the door stop and perhaps ring the bell to notify your neighbour the shopping is there. Please remember to keep your distance and contact from anyone affected with COVID-19 or is self-isolating.


4. Collect prescriptions.

When individuals do get ill then they may need medicines or prescriptions collected from a local pharmacy or supermarket. Knowing someone who can do this for them will really help to get them feeling well and fit again soon!


5. Dog walking.

If a neighbour has a dog that needs walking, then you could offer to do this if they are unable to. This will be of benefit of to the dog and their owner who may be feeling guilty if they can’t walk the dog!


6. Offline and online resources for children.

Children that need to stay home with parents through quarantine or self-isolation will need to be entertained. Schools will have plans in place for online learning but think of how you can share ideas between parents to keep children occupied (which could be online or offline ideas). Could you encourage parents to get children to paint or draw pictures for older people in nursing homes or to draw pictures or cards to say Thank you to all the doctors and nurses at the NHS? Could children’s books and DVD’s be shared between neighbours?


7. Gardening.

If your neighbour needs to self-isolate or is disabled or older, then offer to mow their lawn. You could also plant up some basic herbs that they could then use in cooking, e.g. coriander, basil, thyme, etc. Gardening helps to keep their garden tidy which not only is a great help to them, but it also keeps the area looking neat and tidy. Planting herbs and watching them grow will help people to be more self-sustaining but it is also therapeutic for people’s mental health when herbs grow and are fresh!


8. Bring the bins up the drive.

Bringing the bins up and down the driveway is a great way to help your older neighbours who might find them too heavy to lift and move. Find out when local bin collections take place in your area by visiting:


9. Group video call.

Could you set up a What’s App group for your street or do a Facebook group video call once a week, so neighbours are connected and feel less isolated? It could be a simple way of checking in with everyone and making people feel they are part of their community and looked after.


10. Food Bank.

If you can spare any tinned food, rice, pasta, tea bags, coffees, sugar, cereal, snacks, toilet rolls, toiletries, cleaning products, etc then please think about donating this to your local Foodbank. Often you will find supermarkets have Foodbank collection points after your check out. It enables people who are in crisis to have accept to basic food and hygiene essentials. For details of your local foodbank please visit:


For information about volunteering please visit: www.cumbriacvs/coronavirus.

For information about Coronavirus (COVID-19), please visit

For information from Cumbria County Council visit:

Emergency Support Helpline

Cumbria County Council has launched a new emergency support helpline. This is only for people at high risk of becoming seriously ill as a result of COVID-19 and who do not have support available from friends, family and neighbours.

Call: 0800 783 1966


Financial Support

There is support available if you are facing financial difficulty because of the coronavirus.

Allerdale Borough Council has information on Council Tax and Benefits - link here

As well as advice for businesses and the self-employed - link here.  

Citizens Advice have lots of useful information for those that are struggling with rent, mortgages and utility bills - link here

Donations Wanted

Moorclose Community Centre are looking for donations of tea/coffee, pasta, rice, UHT milk, sanitary products, toilet paper, nappies and baby milk. Please contact Angela to arrange delivery of your donation: 07713 864 850.


North Lakes Foodbank are appealing for tinned tomatoes, tinned potatoes, sponge pudding, jam and smash. Please check their website for donation guidance:


There are a number of ways you can help during the crisis from independently volunteering in your local community, to working with larger national organisations. 

In your community In the coming weeks and months, we will all be affected by social distancing and isolation so it is important to reach out to people in your community to offer support where needed. Click here for 10 simple ways you can help people out in your local community. 


NHS Volunteer Responders has been set up to support the NHS and the care sector during the COVID-19 outbreak. They are looking for Community Response Volunteers, NHS & Patient Transport Volunteers, and ‘Check-in and Chat’ volunteers:


Support Cumbria is an official collaboration of partners across Cumbria who are working together to provide community support to residents who are struggling to access basic or essential services during the coronavirus (COVID-19) outbreak. Volunteers can register on the website:


British Red Cross is looking for Emergency Response Volunteers and Community Reserve Volunteers.


Guidance - leaving the house to volunteer during lockdown Leaving your home to support vulnerable people is allowed during the lockdown, but if you require further advice please click here.

Online Resources

Ensure you have accurate and up-to-date information by checking these websites regularly:


Public Health England:


Cumbria County Council:

Allerdale Borough Council:

Event Cancellations

We have postponed the following events:

Friday 8 May: VE Day Celebration and Reflection

Saturday 9 May: Workington Go!

​Saturday 23 May: Party in the Park

Saturday 6 June: Harrington Marina Day

Thursday 25 & Friday 26 June: The Comedy of Errors

Thursday 23 July: Moorclose Family Fun Day

Sunday 2 August: Festival of Running

Saturday 8 August: Mossbay Family Fun Day

Saturday 22 August: Vulcan Park Family Fun Day

We will keep the situation under review and reschedule when we have confirmation from the government that it is safe to hold public events.


Our office in the Town Hall, Oxford Street, is closed to visitors. You can still contact us on 01900 702986 and Our open spaces and allotments will continue to be checked for essential maintenance by our Estates Team. If you see our team out and about, please respect the social distancing guidance and allow them space to work safely.

Open Spaces

All play areas are closed and must not be accessed.


Vulcan Park will remain open only for restricted necessary exercise. Dogs should be kept on a lead whilst visiting the park.

Our allotment sites will remain open for now if social distancing rules are strictly followed.

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About Workington Town Council

 Workington Town Council is the grassroots council for the civil parish of Workington.  It is served by 25 councillors drawn from the whole town community.  The Chairman of the Council is The Mayor of Workington.

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